Pet Friendly Car Service Phoenix: What to Confirm Before You Book

Two different things get grouped under "pets in the car", and they work differently. This page keeps them apart.

Pet Friendly Car Service Phoenix: Traveling with Furry Friends

Two different things get grouped under "pets in the car", and they work differently. This page keeps them apart.

A service animal

A service animal is not a pet. The "Bringing a pet" section below — contacting reservations beforehand to confirm acceptance and terms — does not apply to a service animal. We do not ask you to arrange one in advance, and we do not ask for notice or documentation for one.

If it helps your trip to plan around the animal — where it will travel in the cabin, or a longer stop on the route — tell us and we will plan around it. That is an offer, not a condition.

For what the term covers, the U.S. Department of Justice publishes service animal guidance. An emotional support animal is a different thing under those rules, and is arranged as a pet below.

Bringing a pet

Contact reservations before you book so acceptance and the terms for your trip can be confirmed in writing.

Tell us:

  • The animal — kind, size, and roughly how much it weighs
  • Whether it travels in a carrier
  • How long the journey is, and any stops
  • How many passengers, and how much luggage

Reservations will come back with whether we can take the animal on your date and in the vehicle you are considering, and on what terms. Please do not assume acceptance before that reply.

Making the trip easier

If the animal is coming, these help:

  • A carrier, where the animal is used to one
  • Exercise before pickup, and a lighter meal a few hours before
  • A familiar blanket or toy
  • Your own cleanup supplies

Booking